Versand

Shipping Policy

At Grove Gallery LTD, we strive to ensure that all artworks reach our customers securely and in pristine condition. This Shipping Policy (the "Policy") provides an outline of the procedures and estimated timelines for the delivery of both limited edition prints and original artworks. By purchasing from Grove Gallery LTD, you acknowledge and accept the terms of this Policy.

1. Limited Edition Prints

1.1. Estimated Delivery Timeline:

  • Limited edition prints are typically dispatched within three (3) to fourteen (14) working days from the date of purchase.
  • Please note that delivery times may vary depending on factors such as the specific artist, print edition (whether limited or ultra-limited), the print's signed or unsigned status, framing requirements, and the overall size of the piece. These factors may affect the delivery timeline within the UK mainland.

1.2. Delivery Adjustments:

  • For certain limited or ultra-limited editions, Grove Gallery LTD may require additional time for careful handling and preparation. In such cases, our team will communicate any delays as early as possible and provide revised delivery estimates.

1.3. International Shipping:

  • Grove Gallery LTD offers international shipping options for limited edition prints. Customers requiring delivery outside the UK are encouraged to contact our team directly to discuss available shipping options, pricing, and estimated delivery times.

2. Original Artworks

2.1. Delivery Timeline:

  • For purchases of original artworks, the estimated delivery time is up to twenty-eight (28) working days from the date of purchase. This timeframe accounts for various factors, including the piece's size, value, and the necessary arrangements for safe and secure delivery.

2.2. Exclusive Delivery Service:

  • Due to the high value and unique nature of original pieces, Grove Gallery LTD typically uses an exclusive in-house delivery service. By managing delivery directly, Grove Gallery LTD ensures the utmost care and handling throughout the transportation process, providing peace of mind that the artwork will arrive in perfect condition.
  • If required, customers may discuss additional delivery arrangements or custom requirements with our team upon purchase.

3. General Information

3.1. Delivery Confirmation:

  • All shipments include tracking and confirmation to keep customers informed of the delivery status. For any inquiries about the status of your order, please contact Grove Gallery LTD’s customer service team.

3.2. Amendments:

  • Grove Gallery LTD reserves the right to update or modify this Policy without prior notice, with changes effective upon publication on our website or other Company communication channels.